data protection

Should any contradictions arise between this data protection declaration and the otherwise applicable contractual or business terms and conditions of the Hediger weapons company, the provisions of this data protection declaration take precedence.

Data protection is a matter of trust and your trust is important to us. We respect your personality and privacy. We would also like to ensure the protection and processing of your personal data in accordance with the law. It is important to us that you consent to the processing of your personal data. With this data protection declaration we provide you with comprehensive information about our data processing methods. And you decide whether you want your personal data to be processed.

This data protection declaration collects both historical and future personal data. If you agree to the processing of your personal data, we will not only process the personal data collected from you in the future in accordance with this data protection declaration, but also your personal data already stored by us.

When we talk about the processing of your personal data in this data protection declaration, we mean every handling of your personal data. These include, for example:

  • the collection,

  • Storage,

  • Administration,

  • Use,

  • Transmission,

  • Notification (by order of the authorities) or

  • Deletion of your personal data.

 

PERSONAL DATA

We keep your personal data for as long as we consider necessary or appropriate to comply with applicable laws or for as long as they are necessary for the purposes for which they were collected. We delete your personal data as soon as they are no longer needed or after the statutory maximum retention period has expired. *

* With the entry into force of the current Ordinance on the Weapons Act December 12, 2008, we are no longer allowed to delete personal data that was required when purchasing products that require registration.

 

YOUR RIGHTS

You have the right to assert your data protection rights at any time and to receive information about your stored personal data, to correct or supplement your personal data, to object to the processing of your personal data or to request the deletion of your personal data. We reserve the right to correspond with you electronically (in particular by email) in this context.

We collect your personal data whenever we are in contact with you. The situations in which we have contact with you are diverse. For example, we collect your personal data under the following circumstances:

  • You purchase goods or services in our stores or through our websites;

  • You take part in a competition or sweepstakes;

  • You take part in one of our surveys;

  • You use or communicate with us or third parties via our website, apps for mobile devices or offers on internet platforms, multimedia portals or social networks.

 

PERSONAL DATA

We collect the following  Data:

  • Name and first name;

  • Birthday and age;

  • Place of origin / place of origin;

  • Home address;

  • Shipping address;

  • Billing address;

  • Telephone number (s);

  • Email address);

  • Information on subscribed newsletters or other advertising;

  • Online customer account information (including opening date, username);

  • Data required by law when purchasing products that require registration: type of official ID, ID number, expiry date.

 

CUSTOMER ACTIVITY DATA

Contract data (including contract date, contract type, contract content, contract partner, contract term, contract value, claims asserted from the contract);

  • Purchase information (including purchase date, purchase location, purchase time, type, quantity and value of the purchased goods and services, shopping cart, abandoned shopping cart, means of payment used, paying agent, purchase history);

  • Customer service information (including returns of goods, complaints, warranty cases, delivery information);

  • Session data relating to visits to our website, apps for mobile devices or offers on internet platforms, multimedia portals or social networks (including duration and frequency of visits, language and country settings, information about browser and computer operating system, internet protocol addresses , Search terms and search results, submitted ratings);

  • Communications by telephone, fax, email, voice message, text message (SMS), picture message (MMS), video message or instant messaging.

 

COOKIES

Like most websites, we use so-called cookies on our website. These are small helpful files that are saved on your computer or mobile device when you use one of our websites. We would also like to provide you with comprehensive information about our use of cookies.

Why do we use cookies?

The cookies we use initially serve to ensure the functions of our website - such as the shopping cart functionality. We also use cookies to adapt our website to your customer requirements and to make surfing with us as comfortable as possible.

Which cookies do we use?

Most of the cookies we use are automatically deleted from your computer or mobile device at the end of the browser session (so-called session cookies). For example, we use session cookies to save your country and language preferences and your shopping cart across different pages of an Internet session.

We also use temporary or permanent cookies. These remain stored on your computer or mobile device after the end of the browser session. When you visit one of our websites again, it is automatically recognized which entries and settings you prefer. Depending on the type of cookie, these temporary or permanent cookies remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time has elapsed. They serve to make our website more user-friendly, more effective and safer. Thanks to these cookies, for example, you can see information on the site that is specifically tailored to your interests.

The cookies stored on your computer or mobile device may also come from partner companies. The cookies of the partner companies remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time has elapsed.

What data are stored in the cookies?

No personal data is stored in the cookies we use. The cookies we use cannot be assigned to a specific person. When a cookie is activated, an identification number is assigned to it.

How can you prevent the storage of cookies?

Most internet browsers automatically accept cookies. However, you can instruct your browser not to accept cookies or to ask you before a cookie from a website you visited is accepted. You can also delete cookies on your computer or mobile device by using the corresponding function of your browser. If you decide not to accept our cookies or the cookies of our partner companies, you will not see certain information on our website and you will not be able to use some functions that are intended to improve your visit.